Skip to content
Launch Sale! 25% Off Nearly Every Book
Never Split the Difference: Negotiating as If Your Life Depended on It

Never Split the Difference: Negotiating as If Your Life Depended on It

Voss, Chris

Hardcover

$35.00 $26.25 Save 25%

This international bestseller, with more than 3 million copies sold, offers a field-tested approach to high-stakes negotiations--whether in the boardroom, in your community, or at home.

Life is a series of negotiations, and negotiation is at the heart of collaboration--whether you are a business executive, a salesperson, a parent, a community leader, or a spouse. As a former FBI hostage negotiator, Chris Voss gives you the tools to be effective in any situation: negotiating a business deal, buying (or selling) a car, negotiating a salary, acquiring a home, renegotiating rent, deliberating with your partner, or communicating with your children. Taking the power of persuasion, empathy, active listening, and intuition to the next level, Never Split the Difference gives you the competitive edge in any difficult conversation or challenging situation. This book is a masterclass in influencing others, no matter the circumstances.

After a stint policing the rough streets of Kansas City, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI's lead international kidnapping negotiator. Never Split the Difference distills the Voss method, revealing the skills that matter most when it comes to achieving your goals in both your professional and personal life.

Step-by-step, Voss show you how to:

    Establish Rapport Create Trust with Tactical EmpathyGain the Permission to Persuade Shape What Is Fair Calibrate QuestionsTransform Conflict into CollaborationSpot LiarsCreate Breakthroughs by Revealing the Unknown Unknowns

Never Split the Difference is your definitive source for defusing potential crises, winning people over, and achieving your goals at work and at home.

EAN: 9780062407801
Publisher: Harper Business
Publication Date: 2016-05-17
Pages: 288
Dimensions: 9.1 x 6.3 x 0.9 inches
BISAC Subjects: Negotiating, Personal Growth - Success,
Business Communication - General

Prev/Next products

FAQs

Still have questions?! Drop us an email

We ship worldwide! No matter where you are, we’ll get your favorite reads to your doorstep. We partner with reliable carriers to ensure safe and timely delivery, whether you're in the U.S. or across the globe. See our Shipping Policy page for a complete list of shipping methods and transit times.

We typically process and ship orders within 24 hours. Orders placed on weekends or holidays ship the next business day. Delivery time depends on your location and the shipping method selected. Below are our default options, with upgrades available at checkout:

Domestic Orders (U.S.): USPS Economy Mail (2–7 business days) - $3.99 for the first unit, $1.00 per additional unit.

International Orders: Standard International Mail (4–10 business days) - $14.00 for the first unit, $10.50 per additional unit.

See our Shipping Policy page for a complete list of shipping methods and transit times.

We accept all major credit cards, including Visa, MasterCard, Discover, and American Express. For added convenience, we also offer Shop Pay for orders over $35.00, which provides flexible payment options. More details will be available at checkout.

Once your order ships, we’ll email you a tracking number so you can monitor its progress and estimated delivery date. If you haven’t received your tracking email within two days of placing your order, please check your spam or promotions folder. If it’s still missing, contact us at orders@bookpop.shop, and we’ll be happy to assist you.

Yes! You can send a gift directly to someone by entering their shipping address at checkout. We also offer a gift wrap service for $3.50 per item, and you have the option to include a personalized note with your order.

If for any reason you are not completely satisfied with your purchase, within 30 days of placing your order, we will refund you for your purchase with no questions asked. Full details can be found in our Returns and Refund Policy

Returns and Refund Contact Info:
returns@bookpop.shop
415.318.0274
5 Lindsay Circle
San Francisco, CA 94124

Recommended Titles

Bag (0)

Your bag is currently empty!

Wishlist