Skip to content
Feedback That Works: How to Build and Deliver Your Message, Second Edition

Feedback That Works: How to Build and Deliver Your Message, Second Edition

Center for Creative Leadership

Paperback

$15.95

Providing feedback to others about their performance is a key developmental experience. But not all feedback is effective in making the best use of that experience. This book demonstrates how to make the feedback you give more effective so that others can benefit from your message.


In this new edition, we've updated how we talk about, teach, and demonstrate the SBI Feedback model, which has helped many leaders give actionable, direct, and objective feedback. We've also added material dealing with giving virtual feedback, and incorporated up-to-date research from both inside and outside CCL to make sure you can best meet the leadership challenges you face in today's world.

EAN: 9781604919219
Publisher:
Center for Creative Leadership
Publication Date:
2019-05-14
Pages:
66
Dimensions:
8.0 x 5.0 x 0.2 inches
BISAC Subjects:
Business Communication - General, Leadership,
Education

FAQs

Still have questions?! Drop us an email

We ship worldwide! No matter where you are, we’ll get your favorite reads to your doorstep. We partner with reliable carriers to ensure safe and timely delivery, whether you're in the U.S. or across the globe. See our Shipping Policy page for a complete list of shipping methods and transit times.

We typically process and ship orders within 24 hours. Orders placed on weekends or holidays ship the next business day. Delivery time depends on your location and the shipping method selected. Below are our default options, with upgrades available at checkout:

Domestic Orders (U.S.): USPS Economy Mail (2–7 business days) - $3.99 for the first unit, $1.00 per additional unit.

International Orders: Standard International Mail (4–10 business days) - $14.00 for the first unit, $10.50 per additional unit.

See our Shipping Policy page for a complete list of shipping methods and transit times.

We accept all major credit cards, including Visa, MasterCard, Discover, and American Express. For added convenience, we also offer Shop Pay for orders over $35.00, which provides flexible payment options. More details will be available at checkout.

Once your order ships, we’ll email you a tracking number so you can monitor its progress and estimated delivery date. If you haven’t received your tracking email within two days of placing your order, please check your spam or promotions folder. If it’s still missing, contact us at orders@bookpop.shop, and we’ll be happy to assist you.

Yes! You can send a gift directly to someone by entering their shipping address at checkout. We also offer a gift wrap service for $3.50 per item, and you have the option to include a personalized note with your order.

If for any reason you are not completely satisfied with your purchase, within 30 days of placing your order, we will refund you for your purchase with no questions asked. Full details can be found in our Returns and Refund Policy

Returns and Refund Contact Info:
returns@bookpop.shop
415.318.0274
5 Lindsay Circle
San Francisco, CA 94124

Bag (0)

Your bag is currently empty!

Wishlist